Shipping Policy
At Jinmere, we are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below for details regarding order processing, shipping times, costs, and delivery coverage.
Shipping Destinations
We currently ship to customers within the continental United States only.
Areas We Ship To
-
The 48 contiguous states of the United States.
Areas We Do Not Ship To
We do not currently ship to:
-
Alaska
-
Hawaii
-
Puerto Rico
-
Guam
-
U.S. Virgin Islands
-
American Samoa
-
Northern Mariana Islands
-
Minor Outlying Islands
-
APO/FPO/DPO military addresses
-
Any U.S. affiliated islands or territories not listed as serviceable
Free shipping is available only within the continental United States. No shipping services are available to U.S. affiliated islands, territories, or military bases.
Order Processing Time
Orders are processed within 1–3 business days after payment confirmation.
Order processing schedule:
-
Orders placed before 4:00 PM CT on a business day will be processed on the same day.
-
Orders placed after 4:00 PM CT will be processed on the next business day.
-
Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
After processing, orders are typically delivered within 5–10 business days.
Estimated delivery time = Processing Time + Shipping Time
-
Processing Time: 1–3 business days
-
Shipping Time: 5–10 business days
Please note that delivery times are estimates and may be extended due to circumstances beyond our control, including but not limited to:
-
Customs inspections
-
Public holidays
-
Severe weather conditions
-
Flight delays
-
Carrier disruptions
-
Peak shipping seasons
Shipping Rates
| Order Value | Shipping Fee |
|---|---|
| $0.01–$29.99 | $6.99 |
| $30.00 and above | Free Shipping |
Shipping Information
All orders are shipped from our international warehouse and fulfillment network.
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
Track Your Order
You can track your shipment at:
https://www.17track.net/en
Please allow up to 48 hours after shipment for tracking information to become available.
Address Accuracy
Please ensure that your shipping address is complete and accurate at checkout.
Jinmere is not responsible for delays, failed deliveries, or additional shipping charges resulting from incorrect or incomplete shipping information provided by the customer.
Contact Us
If you have any questions regarding shipping, please contact us:
Factory Address:Unit 1, 3rd Floor, Building 1, Jiangshu Village, Qianqing Subdistrict, Keqiao District, Shaoxing City, Zhejiang Province
International warehouse address:785 20th Street, Suite 300, Newport, MN 55055
Email:service@Jinmere.com
Phone:(785) 383-4295
Hours:Monday–Friday,9AM–5PM CT